Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when registering and using the application's features:

• Account and Profile Information: Name, email address, account identifier, profile photo, country of origin, languages, program dates, and preferences that you provide.
• Location Data: Location data (with your prior consent) supports maps and nearby discovery. Community profiles use an approximate location. Addresses and map pins you add to activities or schedules may identify an exact place.
• Productivity and Financial Data (Manually Entered): Working hours and transportation/gas expenses entered manually by you. We do not access or link to your bank accounts.
• User Content: Messages, community activities, notes, schedules, routines, photos, receipts, saved places, and reports that you submit. Child-care information you enter may include names and medication names, doses, and reminder times. Medication details are health information and are used to provide the routines you configure.
• Service Information: Account and notification device identifiers, purchase and subscription history, and usage and performance information processed by our service providers to operate, secure, and improve the app.

2. Use of Third-Party Services

To operate, maintain, and improve Wallo, we use trusted third-party technology services that may process data under strict security standards:

• Supabase: Used for authentication, account data, messages, stored files, and synchronization of your app information.
• Google and Apple: Used when you choose their sign-in services. Apple also provides device notifications and App Store payment services.
• Mapbox and OpenStreetMap's Nominatim service: Used for maps and location or address lookup. Requests may include coordinates or search text and technical information such as an IP address. Mapbox also processes map usage and performance information.
• RevenueCat: Used to manage subscriptions and in-app purchases, validate entitlements, and provide purchase analytics using your app account identifier and purchase history.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain Wallo's core features.
• Facilitate community connections among au pairs, including approximate location-based discovery, messaging, and activities that users choose to publish.
• Manage your account, work hours, and manual expense tracking.
• Process payments and subscriptions securely through RevenueCat and Apple's official gateways.
• Send technical notices, updates, or support responses.
• Personalize location-based features and preferences, and assess service usage and performance.

4. Children's Privacy

Wallo is primarily designed for au pairs (generally adults). The age rating displayed on the App Store reflects content suitability and may vary by country or region. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn we have collected personal information from a minor without appropriate consent, we will delete that information immediately.

5. Data Security

We implement technical and organizational security measures designed to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Control

You can manage your location permission settings directly through your iOS device settings at any time. You also have the right to request access, correction, or deletion of your personal data by contacting us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact our support team at:

Email: hi@mywallo.app